While every large company launches artificial intelligence products, it was just a matter of time before transport companies jumped in Amnesty International. Verizon He only has She announced the launch of the “Genai’s first assistant in industry for small companies”.

VerizonGenai artificial intelligence aims to help business customers to charge their operations. It provides a specially designed text messages to help small companies automate customer interactions and enhance participation.

Just like every Amnesty International Assistant, Verizon’s provides immediate text responses to common questions, but they also learn and improve over time, allowing companies to provide faster and more efficient customer service.

For unknown, whenever a customer sent small businesses to ask her about one of her products, a commercial assistant can respond using Genai. If he does not have the answer, a direct employee will be contacted for help.

As we mentioned earlier, the artificial intelligence assistant was designed to learn from interactions, thus building a knowledge base that improves over time. As with all AIS, this one will eventually reduce the need for human intervention.

– Iris Meijer, Chief Product and Marketing Employee, Verizon Business, March 2025.

For small companies, VerizonBusiness Assistant will save time by automating answers to common questions, editing time for other tasks, and serving more customers efficiently with the ability to respond automatically to inquiries via 7/7 text message, as well as obtain visions about customer needs and preferences through interaction data.VerizonIt is easy to prepare the new artificial intelligence solution and integrate it with mobile devices. More importantly, it does not require new devices or program. It can also be customized, as companies can choose how to train them and what answers are required for any possible question.