[ad_1] The carriers can be very attractive: they are good for the customer, where you can save money, and also good for tankers, as this attracts people to their service. However, there is nothing exciting or inspiring when the promotion comes to bite you from the back. This is what Verizon The customer (and others) recently suffered. Apparently, a year and a half ago, bought the customer iPhone 15 Pro Max through Verizon Commercial promotion. They were paying for the phone for 18 months. Then, suddenly, Verizon According to what was reported, he began to make a great disruption on credit ... of $ 1,422.63. The puzzling thing: The customer says that they did not get such credit Verizon To find a reaction, and of course, as anyone does, they have reached customer service. When talking to a Verizon Customer support representative, the user promised that the situation will be fixed. The recovery of the fees will be removed from their account, moreover, early bird promotion will be applied. They say they promised a decision, but the deadline for that came and went. I feel almost uncomfortable because the loyalty representative tied himself in a knot in an attempt to explain how I received $ 1,400 to promote early birds for the full value of the iPhone 15 Pro Max again, but somehow "I couldn't enjoy the benefits" of credit and paid for yesterday. Just another failed promise in a series of failed promises and time absorption does not end promotion corrections. -J4385556 on Radet, March 2025 One of Rediturat says this: to caution. Make sure to follow up with this "repair" for you. I had the exact thing, and after the repair one of my unpaid phone was reported and sent to the groups and raised my balance properly when I was trying to buy a house. I am still painful, Dion Verizon sold the debts to another company later and that's all back again. I am writing on a "unpaid" phone now. -Elmodoes3d on Reddit, March 2025 Judgment by others Verizon User experiments, the problem seems to be a methodology: Frankly - for a good 6 years of 10 years that I spent with Verizon - each upgrade /discount /promotional display we turn to my 8 -lines plan to multiple calls, email messages, twice to CEO service, to take them to honor the promotion. This is the main reason for our departure. Their web site provides all kinds of things that their bills system does not pick up intentionally or through bad implementation, screws, etc., no, this is not a plug for another comprehensive company. But please note that the experience in the other grass is that the new carrier honored promotions without doing anything, and now through multiple upgrades and new lines staying with Verizon, you teach them that they do not have to change. For every customer who realizes that they were cheated from promotion, there is at least one customer who never realizes this -Givy on Redait, March 2025 We contacted with Verizon For a comment and we will update the story when we have a response.
Some incidents seem to have happened VerizonEnd, but customer support representatives may defend to repair it and have not been able to decipher all gestures yet. Unfortunately, the feelings between other Redditors are that there are many problems with VerizonCustomer support.
If this story is correct, this is really very annoying. Eloodoes3d frankly mode: to be unable to buy a house because of a stranger Verizon An accident (claim) ...
If the situation is not resolved, the customers may end in a similar dilemma to push more on their bills due to a Verizon Fees recover. For wrong penetration, perhaps. If you are facing a similar situation, you can take the following steps to make sure you are treating properly:
Questions that you can ask to actors in a scenario such as this include:
Unfortunately, it seems that multiple calls for actors and supervisors will be required, and there may be a lot of headaches. Sometimes, the only way to make them reform things is to submit a file to the Federal Communications Committee. Usually, people mention that the participation of the Federal Communications Committee (FCC) is rushing to solve the case. Hope, Verizon The position of this customer will be suitable quickly.
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This Verizon customer has been stuck in a $1,400 billing nightmare for months
A Verizon customer tries to solve a mistake he makes for some time, with Verizon It is wrong to make a huge charge of the credits that the user has never received, to start.
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| Genre | News & Magazines |
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| Update | March 11, 2025 |
| Get it On |  |
