Fairphone, a company known for its commitment to moral and sustainable smartphones, has recently witnessed a significant decrease in data privacy, and unintentionally revealed the personal information of the experimental version. The accident arose from an online format used in a trial test survey, where participants can see others’ responses. This violation, which affects 24 individuals, is sensitive data, including names, email addresses, home addresses, phone ownership details, communications operators and IMEI numbers. The company’s response is separated that the problem was identified and corrected within hours, specifically on the fourth of March. They have taken immediate steps to restrict access to models’ responses, correct the wrong training, conduct an internal review, and implement additional security measures to prevent future events. Fairphone assured influential users that there is no evidence of data use and advised them to stay awake against unwanted communications and suspicious activities. However, the situation was aggravated when Fairphone users realized that this email was sent to the group using the “response to the” ALL “function. This secondary error revealed email addresses for all affected individuals, which increases privacy breach. This series of events was born in a concept Anxiety and frustration between the base of Fairphone users, who appreciate the company’s focus on ethical practices and data security.