This new Google experiment uses AI to save you a phone call

This new Google experiment uses AI to save you a phone call

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Google experiences a new AI feature that can call companies for you. It is called "Ask me" and is currently being tested with car stores and nail salons. The idea is to save you trouble from having to make a call yourself.

This is not the first time that Google has used artificial intelligence for this type of task. Remember Duplex? This is the technology that can book restaurant reservations for you through Google Search and Maps. Well, ask me to use some of the same basic technology.

Here's how to work: if You can choose search laboratories, you can search for something like "change the oil near me" or "manicure near me". If the feature is available, you will see a choice "to ask about me". AI will contact Google to work and ask about things like pricing and availability.

Of course, not everyone is comfortable with the idea of ​​making calls on behalf of artificial intelligence on their behalf. For this reason, Google is on it. Companies can cancel the subscription from receiving these calls, and artificial intelligence will reveal that they are Amnesty International at the beginning of the call.

Screen shots for how to work "Ask me". | Photo credit - Google

The first days of my request are still, and there are some in place. For example, there are limits of capacity, so you may have to wait for a while before your call is placed. But if it succeeds, this huge rescue may be for the busy people. It comes out. Certainly I can see myself trying to so, but I can already expect some confusion. Will the companies I try to contact using this method simply try when you realize that they are talking to a machine? I feel at some point, they will pick up that he is not a real person on the phone, and it may have been easier and faster to just make a call. I think we will have to wait and see how the feature works during this test period, and if we see the right user dependence.

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Update January 31, 2025
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Google experiences a new AI feature that can call companies for you. It is called “Ask me” and is currently being tested with car stores and nail salons. The idea is to save you trouble from having to make a call yourself.

This is not the first time that Google has used artificial intelligence for this type of task. Remember Duplex? This is the technology that can book restaurant reservations for you through Google Search and Maps. Well, ask me to use some of the same basic technology.

Here’s how to work: if You can choose search laboratories, you can search for something like “change the oil near me” or “manicure near me”. If the feature is available, you will see a choice “to ask about me”. AI will contact Google to work and ask about things like pricing and availability.

Of course, not everyone is comfortable with the idea of ​​making calls on behalf of artificial intelligence on their behalf. For this reason, Google is on it. Companies can cancel the subscription from receiving these calls, and artificial intelligence will reveal that they are Amnesty International at the beginning of the call.

Screen shots for how to work “Ask me”. | Photo credit – Google

The first days of my request are still, and there are some in place. For example, there are limits of capacity, so you may have to wait for a while before your call is placed. But if it succeeds, this huge rescue may be for the busy people. It comes out. Certainly I can see myself trying to so, but I can already expect some confusion. Will the companies I try to contact using this method simply try when you realize that they are talking to a machine? I feel at some point, they will pick up that he is not a real person on the phone, and it may have been easier and faster to just make a call. I think we will have to wait and see how the feature works during this test period, and if we see the right user dependence.



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