Text from Metro by T-Mobile District Manager to his reps details a shady plan to sell accessories

Text from Metro by T-Mobile District Manager to his reps details a shady plan to sell accessories

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The text says that the metro representatives should inform the customer at the store by paying his bill that they will provide the customer on an accessory voucher. After that, the deputy must use the customer phone to call the metro customer service and pretend to be a customer. While working as a metro customer, the delegate teaches customer service that he is planning to leave for another wireless provider because this other company offers a free month of service. The metro customer service will then release the customer's credit as a temptation to stay with the metro.

Although this seems bad enough, the text says that this credit granted to the customer must be used "accurately for accessories or [for] Add a new line to their account. He came to the store to pay it, but it is left with a new accessory.

Remember, with this plan, the client actor is supposed to tell him that he gives him a voucher to buy accessories. By doing this, the customer is not suspicious when he comes out of the store with a free accessory. The comments from Redditors were largely compatible with what you expect by publishing one that this plan is illegal and another shows that DM wants to commit its actors fraud. "How are these people not in prison?" Another asks.

The best way to avoid placing this position as a metro customer is to buy your phone online and pay your monthly bill online. One of the response to Redait said that the same thing that one of the metro customers said was that he only went inside the metro store twice. On one occasion when he participated for the first time as a metro client, and it was the second time to make a SIM exchange. This looks like a good advice.


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Update January 30, 2025
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The text says that the metro representatives should inform the customer at the store by paying his bill that they will provide the customer on an accessory voucher. After that, the deputy must use the customer phone to call the metro customer service and pretend to be a customer. While working as a metro customer, the delegate teaches customer service that he is planning to leave for another wireless provider because this other company offers a free month of service. The metro customer service will then release the customer’s credit as a temptation to stay with the metro.

Although this seems bad enough, the text says that this credit granted to the customer must be used “accurately for accessories or [for] Add a new line to their account. He came to the store to pay it, but it is left with a new accessory.

Remember, with this plan, the client actor is supposed to tell him that he gives him a voucher to buy accessories. By doing this, the customer is not suspicious when he comes out of the store with a free accessory. The comments from Redditors were largely compatible with what you expect by publishing one that this plan is illegal and another shows that DM wants to commit its actors fraud. “How are these people not in prison?” Another asks.

The best way to avoid placing this position as a metro customer is to buy your phone online and pay your monthly bill online. One of the response to Redait said that the same thing that one of the metro customers said was that he only went inside the metro store twice. On one occasion when he participated for the first time as a metro client, and it was the second time to make a SIM exchange. This looks like a good advice.



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