It is said that T-Mobile seeks to transfer transactions online so that you do not have to pay the commissions

By replacing individual applications with a whole application,, T-Mobile Customers do not have to remember anyone who need their phones to deal with some problems. However, one of the ancient warriors in the wireless industry says that the real purpose of the T-Life application is to get T-Mobile Customers for upgrade using the application without the need for any help from the store representatives. From here, T-Mobile Not only do you not have to pay a commission for the actor who participated in helping the customer to upgrade his device, but in the largest picture T-Mobile You will not have to keep many stores open.

A veteran wireless employee says that T-Mobile wants to gradually get rid of sales in the store. | Credit-T-Mobile Image

As the competing wireless seller says that T-MobileThe goal of pushing the T-Life application is clear. He writes: "They are trying to reduce what they pay you and the working wins." As indicates T-Mobile Actors are not only revenue generators and have a "skill and value". These employees help T-Mobile Customers make enlightened decisions about the devices that they must buy as well as help customers make changes to their accounts that they cannot make themselves.

This competitor is the competitor says T-MobileRepresentatives in the store, they must think of the union with CWA. He talks to the representatives of the transport company in his post, warning that "they are trying to get rid of you slowly, and we will all be worse without you."

The T-Mobile delegate indicates that he can do things for customers that the application cannot do

one T-Mobile Explain the cause of the reason T-Mobile Its stores should remain open and stop clicking on online sales. He says he can do things that cannot apply. "The person who knows the wireless industry and how he works and has the best customer interests in the heart can do more for the customer more than application," writes Redditor Best-Consideation44. For example, he says that there were several times the customer came to his store, and by searching in the account, he found that the customer was paying rental contracts and data packages for years.

It helps to reduce customer bills and find offers to benefit from them. "The application will not do that and he cannot do that," he says. The problem is that not all actors are ready to do the hard work that it takes to attach and keep the customer.

It is clear that this actor does not mind doing hard work, and these are those that need a reward instead of rewarding those who can meet the funny standards created by the executive team. He says that getting rid of the interaction face to face between the customer and the representative is stupid and it is believed that many customers will leave T-Mobile If they close retail stores because they have no idea how to manage their own online accounts and require a sales representative with knowledge.