However, there is one problem: the user states that this was not unwanted messages, but rather they responded to "stop" to a hail of unwanted political messages. The most prominent of this position is a potential contradiction between the automated random mail detection systems and legitimate user responses, especially in the context of increasing political text messages.

The user, who published his experience on Reddit, found themselves temporarily unable to send text messages because of the system of system to respond repeatedly as random mail activity. Not only that, but also lost 20 US dollars that the user had to pay in order to reactivate the line.

Email response The visual customer received the advice that this was a warning of the non -random mail. | Photo credit - R/alabamatide89 on Reddit

Anyone who lives in the United States soon from the last US presidential elections can attest to the amount of political text messages that were sent daily. This situation has created a new set of challenges for both consumers and service providers. Political campaigns and organizations have been increasingly relied on text messages to reach potential voters, which leads to a significant increase in the size of these messages.

However, for individuals who seek to cancel the subscription to these connections, there are usually these options:

1. Fully ignore the texts, knowing that they will disappear as soon as the elections are over.

2.

3. Responding to "stop" because text messages themselves often tell you that.

Unfortunately for this customer, the choice of Option 3 has created a problem, as in this case, it appears that the mechanical systems of Visible that monitors the activity of the text messaging of random mail had misrepresented this series of responses as indicating harmful behavior - which leads to a temporary service. Other visual customers who were active in this topic gave advice to the affected customer, which indicates a non -response to the random mail texts, as this usually confirms only to unwanted messages that this number is used by a actual person, which makes behavior worse.

It should be noted that when this customer shared his experience on Reddit, a visible employee responded in an attempt to try to communicate. The fact that a visible representative was trying to contact the user to address the problem indicates that the company is aware of the potential problem, and that this response indicates that service providers have become more aware of the need for the budget for the prevention of random mail with the user experience. Companions will need to adapt their disclosure methods to accommodate the increasing use of the messaging messages of automatic subscription, especially in the context of political campaigns.

We hope the affected customer will be able to communicate with support to get this. As political campaigns continue to take advantage of text messages, more people can face similar problems in the future, and it is important to know that minor procedures, such as trying to stop texts, can offend automatic systems. However, this is something that must be repaired definitely by transport companies before the following introductory elections flow. RAM will not disappear any time soon, but the way we deal with customers and phone companies where the service provider deals, can make a big difference.