Customer service is concerned – especially when you already deal with a headache. But not every customer service is full of metaphorical aspirin, as previously Discover T-Mobile Doyalist in the difficult way after switching to AT & T. Let’s just say … frustration came free with the plan. user HollywoodClo shares their story with the irritable Reddit function. Apparently, they have turned into AT & T For free iPhone after being with T-MO for 15 years, unfortunately they are their decision every day.

The user shares that they feel as if they were the Technical Support Department in AT & T He could not help them. According to the user’s report, the actor believed they had an hour they had no.

Call the user to inquire about the gray of the independent option 5G on his phone. It is important to know this only now The T-Mobile 5G offers independently the country, and Verizon and AT & T It is still in the publishing process for 5G connection faster and faster. Despite this fact, AT & T The actor appears to have confused the customer more instead of providing him with a reasonable explanation. Apparently, AT & T The customer’s technical support representative told Alexa that it may be the reason that the independent 5G option (Welp, Alexa takes over the world, people!), After the independent 5G proposal was only for smart watches.

Independent 5G (referred to otherwise with the name 5G SA) is a technology that allows the device to communicate directly with the 5G tower instead of passing by the LTE device first to connect. Direct communication can ensure such a better performance as load speeds faster and low cumin.

This technology is still running out, so it is not fully available in all fields and for all users. It is very likely that the user will live in a place where AT & TSperstalone 5G is not published yet, but apparently, the actor has not been able to explain this to the customer.

The other brutality also indicated this T-Mobile It is currently the only network that offers independent 5G at the current level.

Yes, although the user has just expected a feature AT & T Not fully presented now, there is one clear thing: there was a problem with the actor’s treatment of the issue.

Such things not only happen with AT & T Nevertheless. Recently, we have reported Verizon Customer support representatives Do not fully realize the current promotions and give a difficult time to their qualified customers.

We contacted with AT & T For a comment and we will update this article when we receive a response.