[ad_1] However, it is the practice of challenging the shadows (if it does not cross those limits) to provide something that is not mandatory, the customer rejects it politely, but then it is still deporting it. After that, the customer must waste hours from their day to get rid of the thing they did not even want, to start. The user clearly states that they said they did not want Next AT & T. However, they later noticed that it was added anyway. Of course, they did what any of us will do: ask customer service to remove the unwanted thing. It should be simple, don't you think that? Well, apparently no. After that, the user reported that he was told that the next service could not be removed yet because the phone they bought did not arrive. After that, the phone arrived, but the customer was said to have been said to wait for two weeks. But the story does not end here, as after waiting for two weeks and again to contact customer service, the user was first bombed with the next praise and finally, the service was removed. But this is a paid service, right? So the clear thing you want to know is if it will be shipped. I guessed that - it was. Two weeks later, I asked to remove him and had to listen to his desire to remove him and finally they did so. I asked if I was going to bear fees and I was told that I couldn't bear it now, but I will not know even the next bill. It came, I was accused and spent a long time in customer service, where I was finally told that though -Prof_Designer on Reddit, February 2025 Once the next cancellation is canceled, it takes two months to disappear from the bill. It is really a deceptive fraud. -Ald_virus4033 on Reddit, February 2025 But not only customers struggle with such practices. Precedent AT & T This employee said: When I worked in Att, they told me to add anything and everything I can even if they refuse to do so until the store's numbers look good and my manager will get an additional commission. They never did so and took my commission away ($ 12 per hour without) and resigned a month later. -Initial_purple349 on Radet, March 2025 Another actor has a similar taking, as customers are advised in similar situations to remove these online added services themselves, as these "privileges" are paid to the employees: As an ATT delegate for retail, I advise self -service online in the future when it comes to these issues. Next standards, insurance, and unlimited "Premium" are called voltage standards. They were so much that I have told us a manager to hit them on the account and that they would secure the bill if anyone comes to complain about it. Since then this manager has been shot, but he has been strongly pushed to a crazy degree. -nolanix on Redait, February 2025 
Apparently, another AT & T Customers have also fought with similar issues:
Join them with the same advice (do everything online) is a group of other warriors as well. Unfortunately, it seems that the best path to work is to ask your phone online and avoid physical sites. But ... this is not always possible for all people. I know that one person like my mother will not really care about trying to upgrade their online phones. Many people who face such problems with transport companies submit complaints of the Federal Communications Committee (FCC) to hold these major companies accountable. Currently, it appears to be the best option. Also, stay alert, check what you've used to, and if you can (and want) avoid financial store sites, I think.
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AT&T’s “Next Up” feels more like “Next Scam” after this customer’s experience
Perhaps we were all in a situation in which the transport company representatives at a retail store tries to try to provide services, additions, etc. I can also understand the other side - companies have targets, and employees must follow them. basic.
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| Genre | News & Magazines |
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| Update | March 6, 2025 |
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