AT&T rep crosses the line by doing something unimaginable using customer’s phone
AT&T rep crosses the line by doing something unimaginable using customer’s phone
[ad_1]
and AT & T customer narrated an accident as a reminder of the staying of vigilant when visiting the transport company stores, especially third -party sites.
Blazing_bee He visited Prime Communications, the largest AT & T The retail trading dealer for trading in their old phone. The assistant who was provided with help in the reset process.
I visited the AT & T (accredited retail dealer) store on 3/12 after working to circulate in an old phone. You needed to reset the phone before giving them, so a delegate there was helping this process. Although we were ready to reset, I asked them whether they could check the information on my account and that I was not sure of the whereabouts of the application, so he asked me to open it and will show me. I gave my phone to him to determine what I need. He led me to enter the password on the phone I was trading. One of my lines showed me from my phone and then said that he would withdraw the other while I continued to write the password on trade.
Blazing_bee, Reddit user March 2025
When they delivered their phone to the store employee to verify some of the account information that they could not locate, they were asked to enter their password and cancel the device lock. The actor spent them by showing one of their lines and telling them that he will withdraw the other.
After creating the illusion that he was recovering account information and turning the customer's attention to the operation of opening the phone, he quickly used his new device to move to the Google application and publish a review of their store under his name. This was although the customer had already said they would publish a review.
The customer was not informed of this breach of privacy, and they only came to find out when they received an email saying that someone had responded to his review.
Use AT & T Reply the customer phone without permission to post a positive review. | Blazing_bee
I read the review posted by the employee: "The store was great! Help my trade." He was answered immediately by the store owner, who thanked the customer for the "wonderful review", and expressed his pride in his team for serious work "to create a welcome environment."
The customer was angry. They downloaded the fake review and wrote a new one explaining their actual experience. They also complained to the director, who assured them that the actor would face repercussions, but perhaps that was the service of the lips.
This is because other users report a similar experience in Prime Communications. More importantly, the alleged former employees said this behavior was encouraged.
I used to have been working for them for years, and they are ... they have unethical criteria for their employees. Avoid it like plague and stick only to going to corporate sites if you can.
Available-Control993, Reddit user, March 2025
They did not care about customers who care about money, numbers, sales, etc.
Benevittporary6599, Reddit user, March 2025
The main sites are accused of evaluating sales on morals by those who claim to have worked there. A certain number of Google reviews is a requirement, which is why employees participate in these tactics. Those who shorten the threat of unemployment.
Work can be confirmed to PRIME store managers who paid the salaries of the commission if it is under a specific average Google classification. The common practice was while dealing with a customer phone to see if they were registered in Google and a 5 -star review.
Hrakuo123, Reddit user, March 2025
Do not expect them to correct this in the future. Each store is required to 50 Google reviews per month. The manager is definitely doing this too.
Twasham21, Reddit user, March 2025
The elderly, in particular, is said to be an easy goal, given that they are less surprising and sure.
I was the manager of the AR store and we have been forced mainly to get reviews. I may or not do so on the elderly who will come and waste our time.
Peepaaaw, Reddit user, March 2025
As it claims AT & T Rules of commission storage on good reviews, so the company may be indirectly responsible. This does not mean that they are behind the shaded tactics. However, it seems that the pressure to get the reviews is too much to manage the store, and it is determined to meet the review share by hook or fraud.
I am not trying to excuse the employee because he should have asked for a review, not only his writing, but AT & T himself requests good reviews as part of the store compensation requirements, and many managers are forced to do this type of dark things just because they are able to give them their rewards
Amazing Swim3041, Reddit user, March 2025
At & T Pay Prime to improve their Google Review degrees. The upper and medium administration requires a delegate to obtain at least two reviews of Google for each seizure, and they are informed of doing so any opportunity they get. However, with the permission of the customer, of course.
N_word_Generator2005, Reddit user, March 2025
It is generally good to visit companies sites Instead of going to third party sites for all wireless customers. If you end up going to an accredited retail dealer, you will never leave your phone screen away from your eyes. Better enough, ask the actors to guide you instead of delivering your phone to them.
We contacted with AT & T For a comment and we will update the story when we have a response.
and AT & T customer narrated an accident as a reminder of the staying of vigilant when visiting the transport company stores, especially third -party sites.
Blazing_bee He visited Prime Communications, the largest AT & T The retail trading dealer for trading in their old phone. The assistant who was provided with help in the reset process.
I visited the AT & T (accredited retail dealer) store on 3/12 after working to circulate in an old phone. You needed to reset the phone before giving them, so a delegate there was helping this process. Although we were ready to reset, I asked them whether they could check the information on my account and that I was not sure of the whereabouts of the application, so he asked me to open it and will show me. I gave my phone to him to determine what I need. He led me to enter the password on the phone I was trading. One of my lines showed me from my phone and then said that he would withdraw the other while I continued to write the password on trade.
Blazing_bee, Reddit user March 2025
When they delivered their phone to the store employee to verify some of the account information that they could not locate, they were asked to enter their password and cancel the device lock. The actor spent them by showing one of their lines and telling them that he will withdraw the other.
After creating the illusion that he was recovering account information and turning the customer’s attention to the operation of opening the phone, he quickly used his new device to move to the Google application and publish a review of their store under his name. This was although the customer had already said they would publish a review.
The customer was not informed of this breach of privacy, and they only came to find out when they received an email saying that someone had responded to his review.
Use AT & T Reply the customer phone without permission to post a positive review. | Blazing_bee
I read the review posted by the employee: “The store was great! Help my trade.” He was answered immediately by the store owner, who thanked the customer for the “wonderful review”, and expressed his pride in his team for serious work “to create a welcome environment.”
The customer was angry. They downloaded the fake review and wrote a new one explaining their actual experience. They also complained to the director, who assured them that the actor would face repercussions, but perhaps that was the service of the lips.
This is because other users report a similar experience in Prime Communications. More importantly, the alleged former employees said this behavior was encouraged.
I used to have been working for them for years, and they are … they have unethical criteria for their employees. Avoid it like plague and stick only to going to corporate sites if you can.
Available-Control993, Reddit user, March 2025
They did not care about customers who care about money, numbers, sales, etc.
Benevittporary6599, Reddit user, March 2025
The main sites are accused of evaluating sales on morals by those who claim to have worked there. A certain number of Google reviews is a requirement, which is why employees participate in these tactics. Those who shorten the threat of unemployment.
Work can be confirmed to PRIME store managers who paid the salaries of the commission if it is under a specific average Google classification. The common practice was while dealing with a customer phone to see if they were registered in Google and a 5 -star review.
Hrakuo123, Reddit user, March 2025
Do not expect them to correct this in the future. Each store is required to 50 Google reviews per month. The manager is definitely doing this too.
Twasham21, Reddit user, March 2025
The elderly, in particular, is said to be an easy goal, given that they are less surprising and sure.
I was the manager of the AR store and we have been forced mainly to get reviews. I may or not do so on the elderly who will come and waste our time.
Peepaaaw, Reddit user, March 2025
As it claims AT & T Rules of commission storage on good reviews, so the company may be indirectly responsible. This does not mean that they are behind the shaded tactics. However, it seems that the pressure to get the reviews is too much to manage the store, and it is determined to meet the review share by hook or fraud.
I am not trying to excuse the employee because he should have asked for a review, not only his writing, but AT & T himself requests good reviews as part of the store compensation requirements, and many managers are forced to do this type of dark things just because they are able to give them their rewards
Amazing Swim3041, Reddit user, March 2025
At & T Pay Prime to improve their Google Review degrees. The upper and medium administration requires a delegate to obtain at least two reviews of Google for each seizure, and they are informed of doing so any opportunity they get. However, with the permission of the customer, of course.
N_word_Generator2005, Reddit user, March 2025
It is generally good to visit companies sites Instead of going to third party sites for all wireless customers. If you end up going to an accredited retail dealer, you will never leave your phone screen away from your eyes. Better enough, ask the actors to guide you instead of delivering your phone to them.
We contacted with AT & T For a comment and we will update the story when we have a response.
